Terms and Conditions
1. Introduction
Welcome to Learn French Online, your trusted partner in learning the French language in Vancouver. We are committed to protecting your privacy and ensuring a secure experience while using our services.
2. Information We Collect
To enhance the quality of our service, we may collect the following categories of personal information:
- 2.1 Contact Information: Your name, email address, phone number, and residential address.
- 2.2 Usage Data: Information about your visits to our website, including pages viewed, time spent, and referral sources.
- 2.3 Cookies and Tracking Technologies: We use cookies and similar technologies to gather information about your online activity.
3. How We Use Your Information
Your data may be used for the following purposes:
- 3.1 Service Delivery: To provide, support, and improve our services.
- 3.2 Communication: To contact you, send updates, respond to inquiries, and provide support.
- 3.3 Marketing: To send you newsletters, promotional materials, and special offers, if you are subscribed to them.
4. Disclosure of Information
We may share your information with:
- 4.1 Service Providers: Third parties who assist us in operating our website and delivering services.
- 4.2 Legal Requirements: To comply with legal obligations or protect our rights and property.
5. Security
We take measures to safeguard your information, but complete security cannot be guaranteed.
6. Changes to This Policy
We may update this Policy. Changes will be notified by posting a new version on our website.
7. Contact Information
If you have questions about our Policy, please contact us at [email protected].
8. Use of Services
You agree to use our services solely for lawful purposes and in compliance with these terms.
9. Course Enrollment
Course enrollment is subject to availability. We reserve the right to decline enrollment at our discretion.
10. Cancellation Policy
Cancellations are allowed up to 24 hours before the scheduled session. No cancellations are accepted afterward.
11. Payment and Billing
Prices on our website are listed in local currency and include applicable taxes. We accept various payment methods, including credit cards and online payments.
12. Personal Data
By using our services, you consent to the processing of your personal data as outlined in this Policy.
13. Content Responsibility
We are not responsible for content posted by users. You are responsible for all content you publish.
14. Disclaimer of Liability
Our services are provided "as is." We are not liable for any losses or damages arising from the use of our website.
15. Limitation of Liability
We are not responsible for any direct or indirect damages resulting from the use of our services.
16. Policy Changes
We may amend these terms at any time. Changes take effect upon posting on the website.
17. Feedback and Comments
You may leave feedback on our website. All comments must comply with applicable laws and respect others' rights.
18. Rights Protection
We reserve the right to remove content that violates these terms or to protect our rights.
19. Customer Support
For questions or assistance, contact our support team via the website's contact form.
20. Force Majeure
We are not liable for failure to fulfill obligations due to events beyond our control, such as natural disasters or wars.
Privacy Policy
1. Introduction
Welcome to the Privacy Policy of Learn French Online. We value your privacy and are dedicated to protecting your information.
2. Information Collection
We collect data provided during registration, course bookings, and interactions with our website to improve our service.
3. Use of Information
Your data is used for order processing, service improvement, technical support, and important updates.
4. Information Protection
We employ advanced methods to safeguard your information from unauthorized access and breaches.
5. Information Sharing
We may share your data with partners who assist in providing our services, ensuring they adhere to our Privacy Policy.
6. Cookies
We use cookies to store preferences, analyze traffic, and enhance user experience.
7. Your Consent
By using our website, you agree to this Privacy Policy. If you disagree, please discontinue use of the website.
8. Disclaimer
While we take all possible measures to protect data, absolute security cannot be guaranteed when transmitting over the Internet.
9. Data Retention
Your data is retained only as long as necessary for the purposes for which it was collected.
10. Data Correction and Deletion
You have the right to correct or delete your personal data. Contact us to make a request.
11. Access to Information
You have the right to access a copy of your personal information stored with us. Contact us to request this information.
12. Privacy Policy Changes
We may update this Policy at any time. All changes will be posted on this page.
13. Third Parties
Our website may contain links to third-party sites. We are not responsible for their policies.
14. Use of Third-Party Services
We may use third-party services for data processing. These services are required to adhere to our Privacy Policy.
15. Protecting Minors
We do not knowingly collect data from minors without parental or guardian consent.
16. International Data Transfers
Your data may be transferred outside your country, with measures in place to ensure its protection.
17. Contact Information
For any questions regarding our Privacy Policy, contact us at [email protected].
18. Consent to Data Processing
By registering on our website, you agree to the processing of your personal data in accordance with this Privacy Policy.
19. Payment Processing
We ensure the security of all payment transactions through certified systems. Payment card details are not stored.
20. Feedback and Comments
Your feedback and comments may be used to improve our website. By posting, you agree to their use.